A Rant: Why I am Cancelling My Subscription to D&D Insider

I am cancelling my subscription to D&D Insider. Why? Well, the final straw for me was my experience today trying to update to the full version of the Character Builder. I downloaded, installed, uninstalled, reinstalled and I STILL cannot get the darn thing to update or to create characters over 3rd level. I'm just fed up. Once they get the darn thing working right (and the Game Table working) I might subscribe again. But for the time being - I AM DONE!! Arrghh...

EDIT: I tried to be a good boy and go through the WotC Help system to report my problem. I followed the link, input my credentials and the following popped up:

A technical error has occurred. Please close your browser and try again

Just great...